Volunteer for CONTACT

In order for CONTACT Lancaster to operate as a 24 hour service we are always looking for volunteers. Those who have been trained by and work for CONTACT Lancaster Helpline have found that, not only does the training prepare them for phone work, it changes how they handle relationships in their daily lives. Dealing with family, friends, co-workers and fellow students is enhanced by what they learn in CONTACT. In addition, the satisfaction of knowing you are helping others in the community is priceless.

CONTACT Lancaster's 50-hour training program is recognized in the human service community as top-notch and challenging. It is top-notch because it blends competent professionals and experienced CONTACT volunteers as facilitators. It is challenging because it demands over 50 hours of trainees' time and a good deal of their energy.

We think the training is worth the extra effort. One payoff is staying on the "cutting edge" of interpersonal growth. Trainees are taught to view themselves and the process of living and relating to others in new ways. In addition to applying these techniques in the Telephone Help Center, each person will be able to revitalize his or her interpersonal relationships in professional, personal and family situations.

Included in the training are lectures, large and small group discussions, role playing, evaluations and "hands-on" apprenticeship sessions in the Telephone Help Center.

Here's what people have to say!

"CONTACT training has helped me become a more compassionate listener and a more reluctant"fixer".  The trainers were very encouraging and supportive.  The training is a 'win/win' experience."

For detailed information regarding training and registration.. go